The partner of Billion10 Communications, KnowBe4 is the world’s largest integrated platform for security awareness training and simulated phishing. In this guide you’ll find:
KnowBe4 helps tens of thousands of customers to manage the ongoing problem of social engineering. With the world’s largest library of security awareness training content, including interactive modules, videos, games, posters and newsletters, our mission is to enable your employees to make smarter security decisions, every day. KnowBe4’s competitive advantage is two-fold. First, using a variety of tools and information feeds, we give an organization a good snapshot of their current risk profile. This step, often skipped by competitors, is a necessary step to selecting the right defensive mitigations and efficiently decreasing risk. Second, KnowBe4’s focus on local threat intelligence allows you to better focus on stopping the threats which are being specifically made, and succeeding, against your environment. Most security awareness training vendors focus primarily on using globally-collected phishing email statistics across all phishing email attempts and customers, and communicate the global trends as if they should be the ones, you too, should be most worried about. KnowBe4 reports on emerging global trends; but gives IT administrators the power to see how local phishing attempts and successes differ from those in the larger world and how to respond accordingly. KnowBe4 uses a multi-pronged approach, which begins with understanding your organization’s specific risk posture, and then allows you to leverage both the global pulse of the real-world phishing attempts, along with the ones that have made it past your specific defenses:
We provide baseline testing to assess the Phish‑prone™ Percentage of your users through a free simulated phishing attack.
Take advantage of the world’s largest library of security awareness training content; including interactive modules, videos, games, posters and newsletters Automated training campaigns with scheduled reminder emails.
Deploy best-in-class, fully automated simulated phishing attack thousands of templates with unlimited usage, and community phishing templates.
Explore enterprise-strength reporting, showing stats and graphs for both security awareness training and phishing, ready for management to show your successes and areas for improvement.
KnowBe4 offers the world’s largest library of always-fresh security awareness training content that includes assessments, interactive training modules, videos, games, posters, and newsletters. To easily deliver this content library to customers, KnowBe4 has a “ModStore.” As a customer, you can use the ModStore to search, browse, and preview content and—depending on subscription level—add your chosen training content to your KnowBe4 account library. Our partnerships with e-learning and security awareness content providers across the globe bring unique flavor and flair to the collection to ensure training campaigns stay current, relevant, and engaging for your users. The ModStore contains a wide variety of content on many different topics and content types.
Training Modules are interactive modules that cover a wide range of topics. Modules are SCORM-Compliant and can be downloaded for use with your own LMS. Hundreds of training modules are brandable.
Videos are MP4 files that can be watched in-browser or downloaded for use with your own LMS.
Mobile-First Modules are optimized to be viewed and interacted with on a mobile device. These modules are no longer than five minutes and are designed to engage users; whether while they’re on the go or located in low-bandwidth regions. Mobile‑First Modules are brandable and SCORM-Compliant, so they can be downloaded for use with your own LMS.
Assessments can provide a breakdown of your organization’s strengths and weaknesses. You can use assessment results to create a more targeted security awareness training plan.
Games can reinforce the skills and information that your users are learning in a new and interesting way. Games are SCORM-Compliant and can be downloaded for use with your own LMS.
Newsletters and security documents are PDF files that can be printed or shared digitally with your users. These documents cover a wide range of cybersecurity topics to help reinforce the skills your users learn from training.
Posters and artwork are high-quality images and PDFs that can be printed or shared digitally with your users. We encourage you to hang posters within your office or distribute them to your employees’ home offices to act as a visual reminder to keep security in mind during everyday tasks.
Our extensive library of templates allows you to use the KnowBe4 platform for “turnkey phishing.” You can be up and running in less than 30 minutes.
Our library of multi-language templates includes emails in 30+ categories and include: Banking and Finance, Social Media, IT, Government, Online Services, Current Events, Healthcare, and many more. You also have access to a community section where you can swap templates with thousands of other KnowBe4 customers.
Each phishing email template can also have its own custom landing page, which allows for point of failure education and landing pages that specifically phish for sensitive information. Choosing from 150+ landing pages, you have the ability to influence your users’ reaction to a phishing test. There are three options for setting which landing page your users will see when they fail your phishing tests. With support for mobile‑friendly pages, you can 1) customize your default landing page, 2) choose a campaign-specific landing page, or 3) set a template-specific landing page.
As part of KnowBe4’s phishing template categories, you have access to “Scam of the Week” and “Security Hints & Tips” newsletters to keep your users informed on the latest phishing scams and help reinforce basic security tips. You can use these newsletters as part of a weekly bi-weekly, or monthly campaign when you set up a phishing campaign in the KnowBe4 console.
Find out where your users are regarding both security knowledge and security culture to help establish baseline security metrics you can improve over time. KnowBe4’s assessments, built into the KnowBe4 platform and included at no additional cost, help you identify users who are both aware of the most secure action to take in risky situations and know how to follow through. This knowledge helps you set a baseline for the security culture you’re trying to achieve in your organization and track the success of your training efforts.
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